This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 38.0.1 does not display any text in my emails CAUSE Conversations addon

  • 9 respuestas
  • 12 tienen este problema
  • 6 visitas
  • Última respuesta de ltflewis

more options

bold textWhen I updated Thunderbird to 38.0.1 I can no longer see the text of any emails. It shows addresses and attachments, but no text.

'''bold text'''When I updated Thunderbird to 38.0.1 I can no longer see the text of any emails. It shows addresses and attachments, but no text.

Modificadas por Wayne Mery el

Solución elegida

Perhaps ltflewis has the same Conversations addon

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (9)

more options

Restart in safe mode - https://support.mozilla.org/en-US/kb/safe-mode Please tell us what you see.

more options

Hi Wayne,

I use Thunderbird for my business email, so I couldn't wait for a response. I reinstalled the previous version and everything went back to normal. I use Win7 Pro on a 64-bit system on a Toshiba Portege R830 laptop with Intel i7-2620M processor - if that's any help.

more options

Same grief here!

Peter Arnold

more options

Same issue here - running windows 7. I did open in safemode and can see the text properly. So is the next step to activate add-ons until I find the culprit?

more options

It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears.

more options

You said: "It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears."

How do I do that?

Pete

more options

PeterTexas said

You said: "It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears." How do I do that? Pete

Open Thunderbird and go to the menu button in the upper right corner. Click on "Add-ons" which will open the Add-on tab. Then open the "Extensions" tab. Look for "Thunderbird Conversations" add-on and choose to disable it.

more options

Solución elegida

Perhaps ltflewis has the same Conversations addon

more options

I do have the Conversations add-on. So I'll try the solution when I update Thunderbird again.

Thanks for the help.