This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Logitech c920 Webcam Not Showing Video in Firefox

  • 2 respuestas
  • 4 tienen este problema
  • 1 visita
  • Última respuesta de logan235

logan235
logan235
more options

My Logitech c920 webcam doesn't show video in Firefox, but the audio works fine.

I've tried it with all add-ons disabled.

It's the only webcam on my system.

My Logitech c920 webcam doesn't show video in Firefox, but the audio works fine. I've tried it with all add-ons disabled. It's the only webcam on my system.
Capturas de pantalla adjuntas

Modificadas por logan235 el

Solución elegida

I found a fix for the problem. For Firefox, in its about:config controls under the media.*.enabled preferences search the media.autoplay.enabled was set to false. Returning it to its default boolean value (true) resolved the problem. A response from this thread also suggested changing any media.*.enabled preferences back to their default settings, but it didn't apply to my solution. Therefore, other media.*.enabled preferences may not be relevant.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

guigs
guigs
more options

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

Then try these troubleshooting steps:

logan235
logan235 Autor de la pregunta
more options

Solución elegida

I found a fix for the problem. For Firefox, in its about:config controls under the media.*.enabled preferences search the media.autoplay.enabled was set to false. Returning it to its default boolean value (true) resolved the problem. A response from this thread also suggested changing any media.*.enabled preferences back to their default settings, but it didn't apply to my solution. Therefore, other media.*.enabled preferences may not be relevant.