This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I receive email with a large attachment, why does the same file keep downloading dozen of times even when I've deleted it off my mail server?

  • 1 respuesta
  • 2 tienen este problema
  • 2 visitas
  • Última respuesta de Matt

more options

Occassionally when I receive an email with a large file attachment, the same email continues to download dozens of times and blocks the remaining emails behind it from downloading. I have deleted the problem email off my provider (frontier mail) but it still keeps repeating. What is a solution?

Occassionally when I receive an email with a large file attachment, the same email continues to download dozens of times and blocks the remaining emails behind it from downloading. I have deleted the problem email off my provider (frontier mail) but it still keeps repeating. What is a solution?

Todas las respuestas (1)

more options

turn of incoming email scanning in your anti virus is the usual effective solution.