This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have the correct Google UserID and Password, but I am unable to sign into Gmail. How do I fix this?

  • 1 respuesta
  • 5 tienen este problema
  • 11 visitas
  • Última respuesta de Matt

more options

I got an email telling me that someone tried to access my Google account, so I changed my Google password right away, but now I am not able to sign in to my Gmail account. I also have the same Gmail account on my Droid phone and I after entering the new password I have no trouble signing in to Gmail. Something must be identifying my desktop as not being authorized to use my Gmail account.

I got an email telling me that someone tried to access my Google account, so I changed my Google password right away, but now I am not able to sign in to my Gmail account. I also have the same Gmail account on my Droid phone and I after entering the new password I have no trouble signing in to Gmail. Something must be identifying my desktop as not being authorized to use my Gmail account.

Solución elegida

you sure that email was not you trying to set up Thunderbird. The thing is you changed your password, probably opted in for the two factor authentication and have not opted in for an application password for Thunderbird.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (1)

more options

Solución elegida

you sure that email was not you trying to set up Thunderbird. The thing is you changed your password, probably opted in for the two factor authentication and have not opted in for an application password for Thunderbird.