This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why can't I open a particular website that requuires Flash?

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de jbmf

jbmf
jbmf
more options

I have followed all the recommended tips and tricks, including uninstalling and installing latest version of Adobe Flash, but nothing helps. Occasionally, the site will open for a very brief time, then it shuts down with a window stating the the flash plug-in has crashed, etc. The same website runs on IE and Chrome just fine...I am running Firefox 38.0.5 and is up to date.

I have followed all the recommended tips and tricks, including uninstalling and installing latest version of Adobe Flash, but nothing helps. Occasionally, the site will open for a very brief time, then it shuts down with a window stating the the flash plug-in has crashed, etc. The same website runs on IE and Chrome just fine...I am running Firefox 38.0.5 and is up to date.

Solución elegida

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

You can set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page and only activate Flash when you need it to see if that helps.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solución elegida

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

You can set plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page and only activate Flash when you need it to see if that helps.

jbmf
jbmf Autor de la pregunta
more options

Disabling the protected mode did no good before updating the Intel graphics driver. Now, disabling the protected mode allows it to work...Not a very secure feeling having to do a "work around" this way, but probably more secure than using IE. Thanks.