Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

i forgot my gmail password. how to retrieve

  • 2 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de cor-el

flipbowers
flipbowers
more options

my desk top computer is fine. i am trying to access mail in an iphone and it wont except my password

my desk top computer is fine. i am trying to access mail in an iphone and it wont except my password

Todas las respuestas (2)

philipp
philipp
  • Moderator
more options

hi flipbowers, sorry but we cannot support third-party services here in this forum that is intended to be about firefox and mozilla products. please contact google's support instead: https://support.google.com/mail/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"