This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Exiting full screen mode (F11) crashes my computer

  • 1 respuesta
  • 6 tienen este problema
  • 5 visitas
  • Última respuesta de cor-el

darkoverlordofdata
darkoverlordofdata
more options

I have no problem getting full screen with Firefox. But it doesn't exit full screen, instead when I again press F11 to exit full screen, it crashes my computer. When I re-boot, and restart firefox, it is still stuck in full screen. When I try to exit full screen, it crashes my computer again.

I'm running Linux Mint 17 64 bit. Not sure what version of firefox, I can't get to the menu (I'm using another browser to submit this).

I have no problem getting full screen with Firefox. But it doesn't exit full screen, instead when I again press F11 to exit full screen, it crashes my computer. When I re-boot, and restart firefox, it is still stuck in full screen. When I try to exit full screen, it crashes my computer again. I'm running Linux Mint 17 64 bit. Not sure what version of firefox, I can't get to the menu (I'm using another browser to submit this).

Solución elegida

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

  • Linux: ~/.mozilla/firefox/
Leer esta respuesta en su contexto 👍 3

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solución elegida

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

  • Linux: ~/.mozilla/firefox/