This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

How do I recover my fast dial thumbs? I have the old firefox sync key.

  • 1 respuesta
  • 2 tienen este problema
  • 4 visitas
  • Última respuesta de user633449

mbggz
mbggz
more options

I updated firefox. Now when I open a new tab, instead of seeing my fast dial thumbs (with hundreds of organized websites that I have accumulated over the years), I get a blank fast dial page. I have the old Firefox sync key (26 characters with 5 hyphens) but cannot figure out how to use it to get my fast dial info back. All the websites are not in my bookmarks either. Apparently they were just saved in fast dial.

I updated firefox. Now when I open a new tab, instead of seeing my fast dial thumbs (with hundreds of organized websites that I have accumulated over the years), I get a blank fast dial page. I have the old Firefox sync key (26 characters with 5 hyphens) but cannot figure out how to use it to get my fast dial info back. All the websites are not in my bookmarks either. Apparently they were just saved in fast dial.

Todas las respuestas (1)

user633449
user633449
more options

You will need to contact fast dial's developer, as they can help you transfer the data. https://addons.mozilla.org/EN-US/firefox/addon/fast-dial/

BTW, you need to update to the new Firefox Sync, the old one, using the key, is deprecated. Sync your Firefox bookmarks, history, passwords and more