This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my screen saver cuts in on youtube videos

more options

When a video is playing on youtube my screen saver on my desktop cuts in and I cannot view the youtube video because of my screen saver coming on. It is a rolling one that has different pictures and it interferes with youtube.

When a video is playing on youtube my screen saver on my desktop cuts in and I cannot view the youtube video because of my screen saver coming on. It is a rolling one that has different pictures and it interferes with youtube.

Solución elegida

I'm not sure what changed in Firefox 40 that is triggering YouTube to serve Windows XP users an HTML5 player when it previously served the Flash player. ??

Anyway, a possible workaround is to use one of these extensions to force YouTube to serve the Flash player:

Leer esta respuesta en su contexto 👍 4

Todas las respuestas (2)

more options

Hi sandraelden, please refer to the same issue I posted the other day, https://support.mozilla.org/en-US/questions/1077405 and select "I have this problem, too" so as to raise awareness for this problem. Thank you.

more options

Solución elegida

I'm not sure what changed in Firefox 40 that is triggering YouTube to serve Windows XP users an HTML5 player when it previously served the Flash player. ??

Anyway, a possible workaround is to use one of these extensions to force YouTube to serve the Flash player: