Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Multiple problems following download of Windows 10 including slow operation, extreme difficulty in launching Firefox.

  • 1 respuesta
  • 2 tienen este problema
  • 12 visitas
  • Última respuesta de Ashish Mishra

MJarman
MJarman
more options

Since downloading Windows 10 I have experienced a whole series of problems including difficulty in launching Firefox , pages freezing, typing text pauses. Even trying to open Hotmail / Outlook is extremely slow.

I have an HP Notebook. I contacted their technical support who suggested a reboot in Safe Mode, but this did not solve the problems.

I have also contacted Microsoft Support who did not have any real solutions apart from to reboot in Safe Mode or revert to Windows 8 / 8.1. However it seems that by doing the latter I may lose some or all of my files.

Since downloading Windows 10 I have experienced a whole series of problems including difficulty in launching Firefox , pages freezing, typing text pauses. Even trying to open Hotmail / Outlook is extremely slow. I have an HP Notebook. I contacted their technical support who suggested a reboot in Safe Mode, but this did not solve the problems. I have also contacted Microsoft Support who did not have any real solutions apart from to reboot in Safe Mode or revert to Windows 8 / 8.1. However it seems that by doing the latter I may lose some or all of my files.

Todas las respuestas (1)

Ashish Mishra
Ashish Mishra
more options

windows 10 has some problem. It was not the problem of the web browser