This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have made an extra e-mail account for my partner. We can read the e-mails when I am logged in, but she cannot read them when she is logged in.

  • 4 respuestas
  • 2 tienen este problema
  • 6 visitas
  • Última respuesta de gild

more options

I have made an extra e-mail account for my partner. We can read the e-mails in both our accounts when I am logged in, but she cannot read her mails when she is logged in herself. How can we make the account accessible directly for her?

I have made an extra e-mail account for my partner. We can read the e-mails in both our accounts when I am logged in, but she cannot read her mails when she is logged in herself. How can we make the account accessible directly for her?

Solución elegida

Todas las respuestas (4)

more options
when I am logged in
when she is logged in herself

Does this mean you have separate user accounts in the operating system, or something else?

more options

We have separate user accounts in the operating system.

more options

Solución elegida

deleted

Modificadas por gild el

more options

And was she logged in as herself when adding this new account to Thunderbird?

Each user account will have its own profile (i.e. Thunderbird settings.) It sounds as if you were logged in as yourself and so her account is in your profile. If she logs in and adds her account to Thunderbird herself, it'll be in her profile and all should work as expected.