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After Windows 10 upgrade from 8.1, can't receive from one of my emails. The others (gmail.com) work fine.

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Gormican
Gormican
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Worked fine after upgrade for several days and then stopped receiving from primary email. I can still send. The email account works fine on an Apple laptop and my phone (Android) and with Internet access. This problem is not computer specific since the same problem occurred on both desktop and laptop that were upgraded to Windows 10.

Worked fine after upgrade for several days and then stopped receiving from primary email. I can still send. The email account works fine on an Apple laptop and my phone (Android) and with Internet access. This problem is not computer specific since the same problem occurred on both desktop and laptop that were upgraded to Windows 10.

Solución elegida

sounds like it might be windows 10 specific.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
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Matt
Matt
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Solución elegida

sounds like it might be windows 10 specific.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.