Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Prevent flash from resizing after zoom

more options

I am using chrome because of this and vastly prefer firefox, so I hope there is an answer...

There are some flash sites where if I zoom in with chrome the flash also stays zoomed out. Those same size, when I zoom out with Firefox, resize to the original display option. This is a problem for some of my vision impaired clients that need larger characters and we are forced to use chrome.

I have looked in the settings in various locations and haven't managed to locate anything that allows the zoom not to resize. It is particularly frustrating that it stops for a second at the new zoom level then resizes itself.

This has happened for the last ... forever of flash and FF updates. It hasn't ever worked with any combination that I can tell.

Any help?

I am using chrome because of this and vastly prefer firefox, so I hope there is an answer... There are some flash sites where if I zoom in with chrome the flash also stays zoomed out. Those same size, when I zoom out with Firefox, resize to the original display option. This is a problem for some of my vision impaired clients that need larger characters and we are forced to use chrome. I have looked in the settings in various locations and haven't managed to locate anything that allows the zoom not to resize. It is particularly frustrating that it stops for a second at the new zoom level then resizes itself. This has happened for the last ... forever of flash and FF updates. It hasn't ever worked with any combination that I can tell. Any help?

Todas las respuestas (4)

more options

I've called the big guys to help you. Good luck.


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.12 Adobe PDF Plug-In For Firefox and Netscape 10.1.15
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe Reader Version 2015.008.20082 Note: McAfee Security is offered in the download.

more options

Thanks for escalating and thanks for catching that extra install!

more options

RodgerW said

There are some flash sites where if I zoom in with chrome the flash also stays zoomed out. Those same size, when I zoom out with Firefox, resize to the original display option. ... It is particularly frustrating that it stops for a second at the new zoom level then resizes itself.

I'm having trouble visualizing this problem.

In the past, users have posted links to sites where there is a problem in Firefox with zoom and Flash, where the Flash player appears to be a fixed size and zooming the page enlarges or shrink your view of the player (more or less of the player is cut off). For example: https://support.mozilla.org/questions/982893#answer-521292 (Forest Temple game as of Jan. 2014)

I can't tell whether you have that issue or something different. Is there a particular page you would want us to look at for discussion?