This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

When on Facebook, after I scroll a couple of time or click on a couple posts, it freezes. Also, if I click on a video clip, I get audio but no video.

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de FredMcD

Z06tracker
Z06tracker
more options

Facebook, after I scroll a couple of time or click on a couple posts, it freezes. Also, if I click on a video clip, I get audio but no video.

Facebook, after I scroll a couple of time or click on a couple posts, it freezes. Also, if I click on a video clip, I get audio but no video.

Todas las respuestas (1)

FredMcD
FredMcD
more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?