This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My address book contacts have disappeared since upgrading to El Capitan. Where are they?

  • 2 respuestas
  • 8 tienen este problema
  • 1 visita
  • Última respuesta de user1273835

more options

Hi, I upgraded to El Capitan yesterday and all of the contacts in my Thunderbird Address Book have disappeared. The Address Book is completely empty. Also, it doesn't even have the address books on the left-hand side, e.g. 'Personal Address Book' etc. Are my contacts stored on my machine? If so where are they located and how can I get them back into my address book? I've been adding contacts for a few years. When I compose emails, email addresses are auto-filling in the composition field, so it looks like they are still there somewhere? Thanks.

Hi, I upgraded to El Capitan yesterday and all of the contacts in my Thunderbird Address Book have disappeared. The Address Book is completely empty. Also, it doesn't even have the address books on the left-hand side, e.g. 'Personal Address Book' etc. Are my contacts stored on my machine? If so where are they located and how can I get them back into my address book? I've been adding contacts for a few years. When I compose emails, email addresses are auto-filling in the composition field, so it looks like they are still there somewhere? Thanks.

Solución elegida

Open the Address Book window.

Select View-Layout-Directory Pane

Any better?

Leer esta respuesta en su contexto 👍 5

Todas las respuestas (2)

more options

Solución elegida

Open the Address Book window.

Select View-Layout-Directory Pane

Any better?

more options

It's working now for some reason? I had to restart my computer and all the contacts are there. Weird.