This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inserted image appears sideways. How to fix the orientation?

  • 1 respuesta
  • 3 tienen este problema
  • 2 visitas
  • Última respuesta de Zenos

more options

When I insert an image into the text of my email, it appears sideways. How do I change the orientation?

When I insert an image into the text of my email, it appears sideways. How do I change the orientation?

Todas las respuestas (1)

more options

I suspect that if the picture was taken with a modern smart phone or camera, it will register the orientation at the time the picture was taken and store this information within the picture as so-called exif data.

Specialised graphics viewers will read this information and use it to automatically present the image rotated to suit.

Thunderbird is not specifically an image viewer and doesn't look at the exif data.

You should be able to view the image in a graphics program and re-save it in its rotated orientation. Now you can send the corrected version of it by email knowing that it is intrinsically "the right way up" and seeing it properly won't depend on the happy accident of the recipient having a smart viewer to auto-rotate it.