Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i downloaded "image and flash blocker" to get rid of automatically-playing video pop-ups, but now i can't play any videos! help!

  • 3 respuestas
  • 1 tiene este problema
  • 9 visitas
  • Última respuesta de FredMcD

more options

to stop annoying automatically-playing videos on various sites (like cnn.com), i tried the "ask to activate" setting on shockwave or flash and it still happened, so i was directed to the firefox site that had the IMAGE AND FLASHBLOCKER to install and now nothing plays! i tried on youtube, for example, and i can hear sound, but there is no video. i can't find what i installed to uninstall it! have no idea what to do now .

to stop annoying automatically-playing videos on various sites (like cnn.com), i tried the "ask to activate" setting on shockwave or flash and it still happened, so i was directed to the firefox site that had the IMAGE AND FLASHBLOCKER to install and now nothing plays! i tried on youtube, for example, and i can hear sound, but there is no video. i can't find what i installed to uninstall it! have no idea what to do now .

Solución elegida

maureens said

. . . . had the IMAGE AND FLASHBLOCKER to install . . . . .

Please confirm. Your System Details shows;

Extensions

Flashblock 1.5.18.1-signed

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

Solución elegida

maureens said

. . . . had the IMAGE AND FLASHBLOCKER to install . . . . .

Please confirm. Your System Details shows;

Extensions

Flashblock 1.5.18.1-signed

more options

before i got this reply, i finally figured out how to find the add-on and i deleted it. i think i went to FIREFOX help.

done.

more options

Glad to help. Safe Surfing.