This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes

  • 1 respuesta
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de FredMcD

roofmonkey
roofmonkey
more options

Lots of crashes lately. Reinstalled, reset winsock and Ipv4 stuff, opened in Firefox safemode, still crashes.

Crash ID: bp-fb20fd32-9110-4232-96cc-b62322151130

any ideas?

Lots of crashes lately. Reinstalled, reset winsock and Ipv4 stuff, opened in Firefox safemode, still crashes. Crash ID: bp-fb20fd32-9110-4232-96cc-b62322151130 any ideas?

Todas las respuestas (1)

FredMcD
FredMcD
more options

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

Do you have any other reports?


  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: