This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido cerrado y archivado. Haz una nueva pregunta si necesitas ayuda.

"The proxy server is refusing connections"

  • 6 respuestas
  • 27 tienen este problema
  • 1 visita
  • Última respuesta de Wayne DeMeuse

zainabmaitama
zainabmaitama
more options

I'm New to firefox and i tried connecting to the internet and this is what i got

"The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working."

And Now i don't have access to the internet.

I'm New to firefox and i tried connecting to the internet and this is what i got "The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working." And Now i don't have access to the internet.

Solución elegida

Hi, please check your connection settings.

Options tab > Advanced > Network Connection > Settings > "No Proxy" or "Use the system proxy settings"

any luck ?

thank you

Leer esta respuesta en su contexto 👍 13

Todas las respuestas (6)

ideato
ideato
more options

Solución elegida

Hi, please check your connection settings.

Options tab > Advanced > Network Connection > Settings > "No Proxy" or "Use the system proxy settings"

any luck ?

thank you

zainabmaitama
zainabmaitama Autor de la pregunta
more options

Thank you

ideato
ideato
more options

You are welcome :-)

Ikcle
Ikcle
more options

Unfortunately, for me this solution did not work.

I am getting the same message as above when trying to log into my Google account.

Are there any further adjustments to Firefox I can try to fix the problem?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi Ikcle

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.

Wayne DeMeuse
Wayne DeMeuse
more options

it worked for me but seems every time I close the browser the settings change and I have to go in and reset it again