This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop my archived mail from being deleted?

  • 2 respuestas
  • 13 tienen este problema
  • 1 visita
  • Última respuesta de user01229325

more options

I just tried to get an important e-mail out of the archive, and I discovered that there are no archived messages more than 30 days old. How do I stop the archived mail from being delete?

I just tried to get an important e-mail out of the archive, and I discovered that there are no archived messages more than 30 days old. How do I stop the archived mail from being delete?

Solución elegida

Is this an IMAP account? if so, in your Account Settings, under the Synchronisation and Storage option, do you have 'delete messages more than 30 days old' ticked?

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (2)

more options

Solución elegida

Is this an IMAP account? if so, in your Account Settings, under the Synchronisation and Storage option, do you have 'delete messages more than 30 days old' ticked?

more options

In Thunderbird there is an Archive function where you manually move messages to an archive folder under Local Folders. Is this what you are asking about or are you just referring to OLD mail in your inbox?