This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails are showing being sent but they are actually not being sent

  • 1 respuesta
  • 1 tiene este problema
  • 14 visitas
  • Última respuesta de user01229325

more options

We currently have 5 company emails. All sent emails show up in the sent folder. However none of the recipients are receiving our emails when we send them from our desktop computers. We have not done or changed anything. We have troubleshooted everything. We also checked that the spam ware is turned off on both ends. So it cannot have anything to do with the firewalls or anti virus/ spam ware on either end, ours or our recipients. What could be causing this? HELP Please!

We currently have 5 company emails. All sent emails show up in the sent folder. However none of the recipients are receiving our emails when we send them from our desktop computers. We have not done or changed anything. We have troubleshooted everything. We also checked that the spam ware is turned off on both ends. So it cannot have anything to do with the firewalls or anti virus/ spam ware on either end, ours or our recipients. What could be causing this? HELP Please!

Todas las respuestas (1)

more options

When Thunderbird sends a message and your providers server accepts it, it's job is done. You would be getting error messages from the server if it rejected it. You might ask your provider where your outbound mail is going.