This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash player crashes every single time!!

  • 4 respuestas
  • 2 tienen este problema
  • 2 visitas
  • Última respuesta de cor-el

more options

Hi Support, I normally can use the flash player without too many problems, but recently I have an issue that it NEVER works anymore. All websites which use the flash player for movies will now show that the flash player craches, every single time! This has never happened before for me. I have tried resetting firefox, reinstalling flash player to newest version, checking/unchecking the security option in the flash player security settings. Nothing works.

I am using Windows 7 by the way.

Hi Support, I normally can use the flash player without too many problems, but recently I have an issue that it NEVER works anymore. All websites which use the flash player for movies will now show that the flash player craches, every single time! This has never happened before for me. I have tried resetting firefox, reinstalling flash player to newest version, checking/unchecking the security option in the flash player security settings. Nothing works. I am using Windows 7 by the way.

Todas las respuestas (4)

more options

There is a support page from Mozilla about this problem.

Since your Flash Player is up-to-date according to the version number, you should try disabling the hardware acceleration (described in the support article).

more options

I am unable to try disabling the hardware acceleration because the flash player crashes immediately. Hence there is nothing to right click on. I tried everything else, nothing works..any tips or ideas would be appreciated, thanks.

more options

Try to use the settings manager to disable the hardware acceleration. (click Start > Settings > Control Panel > Flash Player on Windows)

more options

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also: