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why does it freeze every b****y time?

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  • Última respuesta de Wesley Branton

ssvas
ssvas
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Since three weeks firefox freezes and takes several minutes to unfreeze - even freezes the clock. I run CCleaner every few days, clear history, etc. Virsus protection is up-to-date. Done everything on my side. What the heck is the matter? Frustrating and waste of time!

Since three weeks firefox freezes and takes several minutes to unfreeze - even freezes the clock. I run CCleaner every few days, clear history, etc. Virsus protection is up-to-date. Done everything on my side. What the heck is the matter? Frustrating and waste of time!

Todas las respuestas (1)

Wesley Branton
Wesley Branton
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Sorry for any inconvenience caused by this issue. I'm sure that one of the many Mozilla volunteers will be able to find a solution for this issue

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

In the meantime, you may want to take a look at this Mozilla support article for further information on how to prevent Firefox from responding slowly and freezing: