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Cannot download emails

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  • 1 tiene este problema
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  • Última respuesta de christ1

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Have just installed Thunderbird, as fed up with windows 10. On installation Thundrbird received hundreds of emails that I have received in last 8 months, all of which I was in the process of deleting from my inbox, when this error message came up:

" The RETR command did not succeed. Error retrieving a message. Mail server mail.btinternet.com responded: problem retrieving message."

Now cannot receive any more in my inbox

Help

Have just installed Thunderbird, as fed up with windows 10. On installation Thundrbird received hundreds of emails that I have received in last 8 months, all of which I was in the process of deleting from my inbox, when this error message came up: " The RETR command did not succeed. Error retrieving a message. Mail server mail.btinternet.com responded: problem retrieving message." Now cannot receive any more in my inbox Help

Todas las respuestas (1)

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You should talk to your email provider.