This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Installed Download Helper & can't get it to work (download), It doesn't see the file to download it...

  • 1 respuesta
  • 1 tiene este problema
  • 5 visitas
  • Última respuesta de FredMcD

tuckerllc
tuckerllc
more options

I installed "Download Helper" and I can't get it to work. When I first installed it & paid for the license, it worked twice... then it would no longer see any video's playing on YouTube... and there aren't any download links under the video on YouTube. The three little balls i the upper right corner do now rotate or move either... is says there is no content...

Macbook Pro OSX El Capitan version 10.11.6

Any help is appreciated...

I installed "Download Helper" and I can't get it to work. When I first installed it & paid for the license, it worked twice... then it would no longer see any video's playing on YouTube... and there aren't any download links under the video on YouTube. The three little balls i the upper right corner do now rotate or move either... is says there is no content... Macbook Pro OSX El Capitan version 10.11.6 Any help is appreciated...

Todas las respuestas (1)

FredMcD
FredMcD
more options

Have you contacted their support site? What one are you using? There are several.