This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A message is displayed concerning junk and mentions a junk toolbar button. No such thing exists. Where is this button?

  • 3 respuestas
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de user01229325

more options

"Thunderbird thinks this is Junk mail." -> Learn More Learn More: ... At first, you must train Thunderbird to identify junk mail by using the ->Junk toobar button<- to mark messages as junk or not junk. When this pops up, I only see, "Not Junk". However, and in this case, I used the right-click context menu to mark this message as junk, so either why the message, or why doesn't the 'bar' also include a 'Junk' button? I know, it's a little thing, but I'm used to consistency.

Thanks! Brion Bell

"Thunderbird thinks this is Junk mail." -> Learn More Learn More: ... At first, you must train Thunderbird to identify junk mail by using the ->Junk toobar button<- to mark messages as junk or not junk. When this pops up, I only see, "Not Junk". However, and in this case, I used the right-click context menu to mark this message as junk, so either why the message, or why doesn't the 'bar' also include a 'Junk' button? I know, it's a little thing, but I'm used to consistency. Thanks! Brion Bell

Solución elegida

Todas las respuestas (3)

more options

Solución elegida

Customize your toolbar and add the junk button. https://support.mozilla.org/en-US/kb/how-customize-toolbars

more options

Hi, yeah, it's the bar that appears at the top of the message. I found out you simply click the 'Junk' button within the message listings as well. It would have been nice to know that was there in the first place. But either way, I'm working with it (Thunderbird) instead of Outlook. It crashed ONCE, but I think that was something else going on in my system.

Thanks again!

more options

Press the letter j on your keyboard. https://support.mozilla.org/en-US/kb/keyboard-shortcuts