This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird running slow and not responding

  • 1 respuesta
  • 1 tiene este problema
  • 7 visitas
  • Última respuesta de Wayne Mery

more options

Recently Thunderbird has started running very slowly and comes up not responding. I have disabled all add ons and still have the problem. I have run both thunderbird and windows in safe mode and thunderbird runs fantastic. If i run windows normally and thunderbird in safe mode it runs terrible. I am running windows 7. Unfortunately i cant upgrade to 10 yet as i run a program which is having trouble with 10. From my description i take it i will have a problem with windows somehow. Is there a fix

Recently Thunderbird has started running very slowly and comes up not responding. I have disabled all add ons and still have the problem. I have run both thunderbird and windows in safe mode and thunderbird runs fantastic. If i run windows normally and thunderbird in safe mode it runs terrible. I am running windows 7. Unfortunately i cant upgrade to 10 yet as i run a program which is having trouble with 10. From my description i take it i will have a problem with windows somehow. Is there a fix

Todas las respuestas (1)

more options

> I have run both thunderbird and windows in safe mode and thunderbird runs fantastic. If i run windows normally and thunderbird in safe mode it runs terrible.

This indicates that something loaded or during Windows startup is the problem. The likely causes are - windows indexing service - firewall software - antivirus software

let us know what you find