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SCREEN ROLLING UP WHEN TRYING TO CLICK A LINK

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  • Última respuesta de FredMcD

kakkarsk1
kakkarsk1
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ALSO GETTING ALOT OF CRASHES LATELY WHEN TRYING TO BRING UF FIREFOX IT DOES SEND THE INFO TO FIREFOX AFTER A QUIT OR RESUME FIREFOX I QUIT AND START OVER

ALSO GETTING ALOT OF CRASHES LATELY WHEN TRYING TO BRING UF FIREFOX IT DOES SEND THE INFO TO FIREFOX AFTER A QUIT OR RESUME FIREFOX I QUIT AND START OVER

Todas las respuestas (1)

FredMcD
FredMcD
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Please turn off your caps lock.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Some of your crash reports weren’t sent to the Mozilla Servers.