This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

firefox says it is at the latest version, even though it is at an older version

  • 2 respuestas
  • 1 tiene este problema
  • 12 visitas
  • Última respuesta de philipp

jaymz411
jaymz411
more options

I checked the version of firefox and it says it is up to date. but a security program is telling me it is out of date. Looks like i have 47 installed and the latest is supposed to be 49.

I checked the version of firefox and it says it is up to date. but a security program is telling me it is out of date. Looks like i have 47 installed and the latest is supposed to be 49.

Todas las respuestas (2)

jaymz411
jaymz411 Autor de la pregunta
more options

screenshot

philipp
philipp
  • Moderator
more options

hi, if you have not set firefox to update automatically, you may have to manually install the following hotfix addon to be able to jump over 47.0.1... https://addons.mozilla.org/firefox/addon/firefox-hotfix/

the reason for this is a bit complicated - it's basically a certain third-party software ("websense") that causes firefox 48+ to crash on startup so we are only updating installations where we know that they aren't users of this thirdparty tool at the moment.