Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I was just attacked by malicious software that came from Firefox!

  • 2 respuestas
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de James

more options

I was just attacked by some malicious software that resides in Firefox. I have included a screen shot from my MalwareBytes Software that popped up on my computer when the software tried to send information about my computer to a malicious software site!

I was just attacked by some malicious software that resides in Firefox. I have included a screen shot from my MalwareBytes Software that popped up on my computer when the software tried to send information about my computer to a malicious software site!

Todas las respuestas (2)

more options

Hi

Thank you for your question. Please can you include that screenshot you mentioned?

This will help us to better understand what you are seeing.

more options

The desktop Firefox web browser from mozilla.org or www.mozilla.org/firefox/all/ does not with anything malicious as your issue may be due to malware that is on your Windows.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.