This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I deleted Firefox and profile on my Mac Pro and new install won't work since there is no profile.

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de FredMcD

more options

Could not install a new Firefox update as error message said another version of Firefox was running. So I deleted Firefox, downloaded it, and still got the same error message. So I deleted Firefox and the profile folders. I downloaded a new Firefox and it won't open as it can't find a profile. If all is gone, shouldn't Firefox create a new profile when it is downloaded?

Could not install a new Firefox update as error message said another version of Firefox was running. So I deleted Firefox, downloaded it, and still got the same error message. So I deleted Firefox and the profile folders. I downloaded a new Firefox and it won't open as it can't find a profile. If all is gone, shouldn't Firefox create a new profile when it is downloaded?

Todas las respuestas (1)

more options