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I installed the Kodak camera program but I cannot get it to connect from the camera to the program

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I installed the Kodak Camera DC3400 camera controls in Windows 7. I connected the camera to the computer and turn on the camera. When I click on the camera controls it gives me a message that states there is an error and cannot connet the camera.

I installed the Kodak Camera DC3400 camera controls in Windows 7. I connected the camera to the computer and turn on the camera. When I click on the camera controls it gives me a message that states there is an error and cannot connet the camera.
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Solución elegida

hi Oryduck, this is a support forum for firefox and other mozilla product but the problem with your camera doesn't sound related. please get in contact with kodak's support at https://support.kodak.com/ instead. thank you for your understanding!

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Solución elegida

hi Oryduck, this is a support forum for firefox and other mozilla product but the problem with your camera doesn't sound related. please get in contact with kodak's support at https://support.kodak.com/ instead. thank you for your understanding!