This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

LOST CONNECTION

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Happy112

ChaCha
ChaCha
more options

I keep getting a yellow line on top of my screen that says, "you have lost your connection to the window help and support website. Try to connect again." I have no idea what that means.

I keep getting a yellow line on top of my screen that says, "you have lost your connection to the window help and support website. Try to connect again." I have no idea what that means.

Todas las respuestas (1)

Happy112
Happy112
more options

Hi   !
That must be pretty frustrating. It's a   Windows issue,   and you can post this question on the Microsoft support forum   (which is similar to this forum) :
answers.microsoft.com/en-US/windows/forum/windows_10
(also for Windows Vista)