This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why are multiple computers failing to install ESR 45.6 update?

  • 2 respuestas
  • 4 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

smith.kian
smith.kian
more options

I have multiple systems with Firefox (64-bit) ESR 45.5.1 installed. When Update 45.6 was released yesterday, nearly all the systems in my company received a message that the update failed to install. Only a few systems finally installed the update after opening and closing Firefox multiple times. The majority still fail to install the update even after reboot. Can someone point me to a solution?

I have multiple systems with Firefox (64-bit) ESR 45.5.1 installed. When Update 45.6 was released yesterday, nearly all the systems in my company received a message that the update failed to install. Only a few systems finally installed the update after opening and closing Firefox multiple times. The majority still fail to install the update even after reboot. Can someone point me to a solution?

Todas las respuestas (2)

FredMcD
FredMcD
more options

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox 45.6.0 ESR:

Does forcing an update via "Help > About Firefox" work?

Do you offer the update in a special way or is this done automatically via the Mozilla website?

Mote that Firefox 45.6.0 is actually released a few days earlier.