We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox tab crashes on startup, even in safe mode

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de philipp

more options

Every time I open Firefox, the tab crashes on startup, even in safe mode. It was working in Safe mode for a couple days, but now won't work at all. I've uninstalled/reinstalled, disabled add-ons, nothing seems to work.

The last crash report ID I have : bp-30bc1e5d-a185-495a-b2c5-6ce362161221

Every time I open Firefox, the tab crashes on startup, even in safe mode. It was working in Safe mode for a couple days, but now won't work at all. I've uninstalled/reinstalled, disabled add-ons, nothing seems to work. The last crash report ID I have : bp-30bc1e5d-a185-495a-b2c5-6ce362161221

Todas las respuestas (1)

more options

hi smw427, this is caused by the EMET security tool that is running on your device - can you try updating it to its latest version and report back if this helps? thank you