This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Opening link flashes then off

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de metaguy

more options

Link window does not stay on screen. Click on link (ex: to listen to radio stream) a small player window appears then flashes off. So, how to get the small window to stay on screen?

Link window does not stay on screen. Click on link (ex: to listen to radio stream) a small player window appears then flashes off. So, how to get the small window to stay on screen?

Todas las respuestas (2)

more options

Is this just with the player? All websites, some, a few?

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Your help was fine. The following is my followup story only, and is not your fault... I downloaded graphic driver update as suggested (which was already latest), and Dell also updated other drivers. This put me out of business; except for Safe Mode. After 3 days & many hours with tech support, the system is still not right. I'm taking it in stride.