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Hello! I use firefox sync for long time. I newly installed my windows and firefox and I signin my firefox sync account but don't get my bookmarks saved password

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  • Última respuesta de user1378671

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I've used firefox sync for long time. Everytime I install my windows and firefox I get my all sync data but this time I don't get my sync data. Please help. For your kind information I never reset my password before.

Thanks Regards Mohammad Rony Chowdhury

I've used firefox sync for long time. Everytime I install my windows and firefox I get my all sync data but this time I don't get my sync data. Please help. For your kind information I never reset my password before. Thanks Regards Mohammad Rony Chowdhury

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Is your Sync data still present on the other devices that are connected to that Firefox Account?

If you have been using Sync as a backup medium for the purpose of "backing up your Firefox data to do an OS re installation with a solitary device -- that is misuse of the Sync service. Its purpose is to synchronize Firefox data across multiple devices.