Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not restore saved passwords any more

  • 3 respuestas
  • 10 tienen este problema
  • 1 visita
  • Última respuesta de abuts

more options

After recent updates (seems 53.0 to 53.0.1, though I was not entirely sure, may be one before 53.0) Firefox stopped using the stored passwords and shows the list of stored passwords empty.

I used the profile encryption, which was asking the password to a profile at each restart but this feature have also disappeared (fine with this but may be some clue)

I tried to investigate the issue, suspecting some addon incompatibility so manually disabled all addons -- nothing returned me the stored passwords list. But if I restart the browser in a safe mode (despite addons been already disabled) the list of saved passwords have appeared again.

I have removed the master password from this list in a hope that Firefox would be able to pick this list after restart but no luck. I can not get saved passwords in normal mode even if disabled all addons manually.

Not so keen to transfer huge list of the passwords manually one by one -- errors inevitable.

How can I retrieve my list of saved passwords -- it should be there somewhere?

Thanks in advance for your help Regards, Alex

After recent updates (seems 53.0 to 53.0.1, though I was not entirely sure, may be one before 53.0) Firefox stopped using the stored passwords and shows the list of stored passwords empty. I used the profile encryption, which was asking the password to a profile at each restart but this feature have also disappeared (fine with this but may be some clue) I tried to investigate the issue, suspecting some addon incompatibility so manually disabled all addons -- nothing returned me the stored passwords list. But if I restart the browser in a safe mode (despite addons been already disabled) the list of saved passwords have appeared again. I have removed the master password from this list in a hope that Firefox would be able to pick this list after restart but no luck. I can not get saved passwords in normal mode even if disabled all addons manually. Not so keen to transfer huge list of the passwords manually one by one -- errors inevitable. How can I retrieve my list of saved passwords -- it should be there somewhere? Thanks in advance for your help Regards, Alex

Solución elegida

Try to rename/remove the secmode.db file in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (3)

more options

Addition to the question above: after some searches I have found signons.sqlite and key3.db files where I can read signons.sqlite in external application and see stored logons and encrypted usernames/passwords. Just do not understand how to force Firefox to pick these files up.

more options

Solución elegida

Try to rename/remove the secmode.db file in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Yes, deleting secmode.db and restarting Firefox have solved this problem.

Thank you