This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido cerrado y archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox crashes after update, safe-mode, and clean install

  • 1 respuesta
  • 3 tienen este problema
  • 8 visitas
  • Última respuesta de John99

more options

Firefox constantly crashes after the latest update. Here's everything I've tried that hasn't fixed the problem: -safe mode -clean uninstall/install (including deleting the Firefox program folder) -run windows defender (nothing found) -windows system file check (nothing found) -used google chrome and internet explorer (both work fine without issues)


Crash reports: bp-c1a9da4b-d598-4c71-beac-b957b1170515 5/15/17 12:30 PM bp-f61b4409-d06d-4c07-a4c9-580930170515 5/15/17 10:46 AM bp-d79058ed-b1a2-4c4f-ac00-29ade1170511 5/11/17 5:05 PM bp-ae56251f-40b2-4263-922f-d56210170511 5/11/17 3:27 PM bp-7b5fd63b-1449-40e1-8383-1e8991170511 5/11/17 3:26 PM

Firefox constantly crashes after the latest update. Here's everything I've tried that hasn't fixed the problem: -safe mode -clean uninstall/install (including deleting the Firefox program folder) -run windows defender (nothing found) -windows system file check (nothing found) -used google chrome and internet explorer (both work fine without issues) Crash reports: bp-c1a9da4b-d598-4c71-beac-b957b1170515 5/15/17 12:30 PM bp-f61b4409-d06d-4c07-a4c9-580930170515 5/15/17 10:46 AM bp-d79058ed-b1a2-4c4f-ac00-29ade1170511 5/11/17 5:05 PM bp-ae56251f-40b2-4263-922f-d56210170511 5/11/17 3:27 PM bp-7b5fd63b-1449-40e1-8383-1e8991170511 5/11/17 3:26 PM
Capturas de pantalla adjuntas

Todas las respuestas (1)

more options

Please continue with the original question thread /questions/1159904