This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

sync how can I restore all my bookmarks ..

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de philipp

JuliaPhatianova
JuliaPhatianova
more options

I forgot my password and had to reset it but when I reset it everything was empty, how can I restore all my bookmarks, passwords and other information?

I forgot my password and had to reset it but when I reset it everything was empty, how can I restore all my bookmarks, passwords and other information?

Todas las respuestas (1)

philipp
philipp
  • Moderator
more options

hi, your password is the only key to decrypt the sync data on the server - if you've reset it, that data is lost for good unfortunately (users are notified about that fact during the reset procedure).