This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

page continues to scroll (using laptop pad, not mouse) and I can't stop scroll.

  • 1 respuesta
  • 1 tiene este problema
  • 19 visitas
  • Última respuesta de Shadow110

Teasha
Teasha
more options

Usually happens in FACEBOOK. I'll use my laptop pad to scroll down a page and the scrolling will continue although I no longer have my arrow on scroll bar and no pressing on laptop pad. Using Win 7, Firefox version 54.0.

Usually happens in FACEBOOK. I'll use my laptop pad to scroll down a page and the scrolling will continue although I no longer have my arrow on scroll bar and no pressing on laptop pad. Using Win 7, Firefox version 54.0.

Todas las respuestas (1)

Shadow110
Shadow110
more options

This seemed to work for someone else.

Type about:support<enter> in the address bar. At the upper right, press the Restart With Add-ons Disabled button.

Also tour Flash is way out of date. Flash Player Version: 26.0.0.131 is latest version and could cause problems

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Also check if you are now updated to FF ver 54.01

Please let us know if this solved your issue or if need further assistance.