Please add the troubleshooting information to your post To find the Troubleshooting information:

• Open Help (or click on three-line-icon and select Help)
• Choose Troubleshooting Information
• Use the button Copy to clipboard to select all. Do not check box "Include account names"!
• Paste this in your post.

Please also add the result of these troubleshooting steps to your post

• Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
• Do you use anti-virus and firewall software? What is the version?

Please post back with this information and any other questions you might have.

Application Basics

   Name: Thunderbird
   Version: 54.0b3
   Build ID: 20170531163242
   Update History: Show Update History
   Update Channel: beta
   User Agent: Mozilla/5.0 (Windows NT 10.0; rv:54.0) Gecko/20100101 Thunderbird/54.0
   OS: Windows_NT 10.0
   Profile Folder: Open Folder
           C:\Users\Calvin G. Lamb\AppData\Roaming\Thunderbird\Profiles\odowcqo7.default (Local drive)
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Performance: about:performance
   Registered Service Workers: about:serviceworkers
   Multiprocess Windows: 0/0 (Disabled)
   Google Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Profiles: about:profiles
 Mail and News Accounts
   account1:
     INCOMING: account1, blamb_45@hotmail.com, (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
     OUTGOING: Bobby Lamb <blamb_45@hotmail.com>, smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, Local Folders, (none) Local Folders, plain, passwordCleartext
   account5:
     INCOMING: account5, jclamb2@aol.com, (imap) imap.aol.com:993, SSL, passwordCleartext
     OUTGOING: John Lamb <jclamb2@aol.com>, smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
   account6:
     INCOMING: account6, sherlock3h@aol.com, (imap) imap.aol.com:993, SSL, passwordCleartext
     OUTGOING: Calvin Lamb <sherlock3h@aol.com>, smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
     OUTGOING: Calvin Lamb <cglamb3@aol.com>, smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: Calvin Lamb <sherlock999h@gmail.com>, smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, false
   account7:
     INCOMING: account7, sherlock999h@gmail.com, (imap) imap-mail.gmail.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: Calvin Lamb <sherlock999h@gmail.com>, smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
   account8:
     INCOMING: account8, cglamb3@aol.com, (pop3) pop.aol.com:995, SSL, passwordCleartext
     OUTGOING: Calvin Lamb <cglamb3@aol.com>, smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports for the Last 3 Days
 All Crash Reports
 This application has not been configured to display crash reports.
 Extensions
     Name
     Version
     Enabled
     ID
 Graphics
     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000801f)

EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 3430 Direct3D9Ex vs_3_0 ps_3_0)
     WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
     WebGL 1 Driver Extensions: GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_frag_depth GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_fence GL_NV_pack_subimage GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
     WebGL 2 Driver WSI Info: -
     WebGL 2 Driver Renderer: WebGL creation failed:

• Error during ANGLE OpenGL init.
• Error during ANGLE OpenGL init.
• Error during ANGLE OpenGL init.
• Error during ANGLE OpenGL init.
• Error during ANGLE OpenGL init.
• Exhausted GL driver caps.

     WebGL 2 Driver Version: -
     WebGL 2 Driver Extensions: -
     WebGL 2 Extensions: -
     Audio Backend: wasapi
     DirectWrite: true (10.0.14393.0)
     GPU #1
     Active: Yes
     Description: ATI Mobility Radeon HD 3430
     Vendor ID: 0x1002
     Device ID: 0x95c2
     Driver Version: 8.970.100.9001
     Driver Date: 1-13-2015
     Drivers: aticfx32 aticfx32 atiumdag atidxx32 atiumdva
     Subsys ID: 30e9103c
     RAM: 256
   GPU #2
     Diagnostics
     AzureCanvasAccelerated: 0
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: cairo
     Decision Log
     HW_COMPOSITING: disabled by user: Disabled by pref
     D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
     D3D9_COMPOSITING: unavailable by default: Hardware compositing is disabled
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
     GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
     WEBRENDER: unavailable by runtime: Build doesn't include WebRender
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Important Modified Preferences
     Name
     Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.download.importedFromSqlite: true
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 54.0
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.crash-guard.glcontext.appVersion: 45.8.0
     gfx.crash-guard.glcontext.deviceID: 0x95c2
     gfx.crash-guard.glcontext.driverVersion: 8.970.100.9001
     gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
     gfx.crash-guard.status.glcontext: 2
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1499545494
     places.history.expiration.transient_current_max_pages: 122334
     plugin.importedState: true
     print.printer_EPSON1544B4_(ET-2550_Series).print_bgcolor: false
     print.printer_EPSON1544B4_(ET-2550_Series).print_bgimages: false
     print.printer_EPSON1544B4_(ET-2550_Series).print_duplex: -437918235
     print.printer_EPSON1544B4_(ET-2550_Series).print_edge_bottom: 0
     print.printer_EPSON1544B4_(ET-2550_Series).print_edge_left: 0
     print.printer_EPSON1544B4_(ET-2550_Series).print_edge_right: 0
     print.printer_EPSON1544B4_(ET-2550_Series).print_edge_top: 0
     print.printer_EPSON1544B4_(ET-2550_Series).print_evenpages: true
     print.printer_EPSON1544B4_(ET-2550_Series).print_footercenter:
     print.printer_EPSON1544B4_(ET-2550_

For anti-virus & firewall software I use the following: ZoneAlarm Extreme Security version: 15.1.501.17249 Turning ZA off made no difference.

Thunderbird does work in safe mode but still was not able to send my messages.

Not sure if this will help, but I'd advise using the aol smtp server to send from the aol account (smtp.aol.com on port 465, SSL/TLS, normal password, User name = address part before the @) and to send from the hotmail account on smtp.office365.com, port 587, STARTTLS, normal password, User name = your hotmail address. I think your gmail account will also not send through the outlook.com smtp server.

Originally I was using smtp.aol.com and had to switch. As you suggested, I tried it again on port 465, SSL/TLS has remained always. Attached is the error message it was and again getting. It times out!

You cannot mix and match these. Use each provider's own smtp server; aol with aol, outlook with outlook, gmail with gmail.

Account 1 (and incidentally 2) are OK. All the others use someone else's smtp. Not good.

Thunderbird used to work very well. The solution is to use a different mail app and that is what I intend to do. I see that I am not the only one with unsolvable problems. I will be deleting Thunderbird from my computer. Thanks!