Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox stopped recognizing characters typed with Alt key e.g. "Alt + a" used to produce Polish character "ą", not any more.

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de ZbyszekO

ZbyszekO
ZbyszekO
more options

Firefox version 54.0.1 (32-bit) stopped recognizing characters typed with Alt key e.g. "Alt + a" used to produce Polish character "ą" - not any more. I should mention that all other software on my PC (other browsers and applications) continue to recognize this type of typed in sequences (Alt plus characters such as: a, c, e, l, n, o, s, z, x resulting in characters: ą, ć, ę, ł, ń, ó, ś, ż, ź - I did not type the latter sequence, I copy it from Notepad). I must add that this a new problem. I use Firefox browser for ages and I have not seen this problem ever before. Looking forward for a quick and effective solution. ZbyszekO

Firefox version 54.0.1 (32-bit) stopped recognizing characters typed with Alt key e.g. "Alt + a" used to produce Polish character "ą" - not any more. I should mention that all other software on my PC (other browsers and applications) continue to recognize this type of typed in sequences (Alt plus characters such as: a, c, e, l, n, o, s, z, x resulting in characters: ą, ć, ę, ł, ń, ó, ś, ż, ź - I did not type the latter sequence, I copy it from Notepad). I must add that this a new problem. I use Firefox browser for ages and I have not seen this problem ever before. Looking forward for a quick and effective solution. ZbyszekO

Solución elegida

Now, this is what I did:

Help > Troubleshooting Information > Refresh Firefox

and the problem is gone. Now I can type ąęćłńóśźż !

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have multiple keyboard layouts installed?

It is possible that the keyboard layout has been switched accidentally by using the key sequence to rotate the keyboard layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.

Modificadas por cor-el el

ZbyszekO
ZbyszekO Autor de la pregunta
more options

My keyboard generates all the characters I type, including "Alt + a", correctly and all other browsers and applications exhibit no problems. Therefore, the issue is with the Firefox. As a proof, I am responding to your answer using Chrome and I have no problem to type in Polish characters ąćęłńóśźź (<- typed in) !!! while with the current version of Firefox, I won't be able to do this.

ZbyszekO
ZbyszekO Autor de la pregunta
more options

Solución elegida

Now, this is what I did:

Help > Troubleshooting Information > Refresh Firefox

and the problem is gone. Now I can type ąęćłńóśźż !