This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox deletes saved images from Samsung J36 Gallery after "Quit"ing Firefox. How do you prevent this?

  • 1 respuesta
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de Kevin

Sionnach_Firean
Sionnach_Firean
more options

When I save an image in Firefox it stores it in my Samsung J36's Gallery.

I can select the gallery and view it there.

However, once I "Quit" Firefox, the image(s) is/are deleted.

What causes this, and how/can I prevent losing the images?

Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

When I save an image in Firefox it stores it in my Samsung J36's Gallery. I can select the gallery and view it there. However, once I "Quit" Firefox, the image(s) is/are deleted. What causes this, and how/can I prevent losing the images? Firefox Version 54.0.1 Android Version 6.0.1 Phone = Samsung-SM-J320A

Todas las respuestas (1)

Kevin
Kevin
  • Moderator
more options

Turn off the clear downloads on quit setting.