This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Sending of password for user bgtauto@btconnect.com did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad passwor

  • 1 respuesta
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de Tonnes

Geoffball
Geoffball
more options

Sending of password for user bgtauto@btconnect.com did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password.

Sending of password for user bgtauto@btconnect.com did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password.

Todas las respuestas (1)

Tonnes
Tonnes
  • Locale Leader
more options

I assume this is about a corporate BT Connect (Office 365) account, which apparently uses Outlook servers, correct?

Did you make sure the server settings are still entered as instructed here, and for POP? According to this info, BT Connect still doesn’t allow IMAP in case you are trying to set it up, but I could be wrong.

If you did not change anything and the issue occurred suddenly, it may be (or have been?) a temporary issue with the servers and allowing BT logins.

Side note: it would be best if you edit your previous message and its title to remove your full email address, or at least the first part of it.