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outlook.live.com download hyperlink button doesn´t works in firefox (ver. 57.0 64bit)

  • 7 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de luisja

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So, I have this problem that the download files hyperlink button from outlook.live.com doesn't works in firefox. This makes it impossible to download attached files like .docx, etc. I thought upgrading from 56.0.2 to 57.0 would finally fix this problem, but it doesn't. I opened outlook.live.com from internet explorer and it has no problem downloading attached files. Tried making internet explorer my default browser and changing it back to firefox but it solves nothing. This happens in both Windows 7 and 10. I must mention firefox has no problem opening urls, and if I try to save as the download button it will download the whole page.

What's wrong and how I can fix this?

Helpful pictures: https://imgur.com/a/URCLc

So, I have this problem that the download files hyperlink button from outlook.live.com doesn't works in firefox. This makes it impossible to download attached files like .docx, etc. I thought upgrading from 56.0.2 to 57.0 would finally fix this problem, but it doesn't. I opened outlook.live.com from internet explorer and it has no problem downloading attached files. Tried making internet explorer my default browser and changing it back to firefox but it solves nothing. This happens in both Windows 7 and 10. I must mention firefox has no problem opening urls, and if I try to ''save as'' the download button it will download the whole page. What's wrong and how I can fix this? Helpful pictures: https://imgur.com/a/URCLc

Modificadas por luisja el

Todas las respuestas (7)

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One week and still no replies?? Where's support??

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Sorry for the lack of replies.

I see this problem if I turn "On" the switch next to "Try the Beta". If I turn "Off" that switch, it works normally again.

I can't tell what's going wrong with the links in the beta version of Outlook (online), they look very similar to the old version. ??

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jscher2000 said

Sorry for the lack of replies. I see this problem if I turn "On" the switch next to "Try the Beta". If I turn "Off" that switch, it works normally again. I can't tell what's going wrong with the links in the beta version of Outlook (online), they look very similar to the old version. ??

Thanks for the reply. Where exactly is that switch?

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When you're viewing the Inbox, it's above the preview.

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jscher2000 said

When you're viewing the Inbox, it's above the preview.

Oh I thought it was an option inside firefox. Well, so the problem seems to be on outlook part. Thanks for the workaround.