This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

When is a fix for watching YouTube videos coming?

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de user1417281

Raider21
Raider21
more options

Since the latest update of Firefox, it is impossible to watch YouTube Video most of the time. The sound for the video plays, but the video locks up or becomes unsynced with the audio. Everything plays fine with Chrome or Internet Explorer. Are you folks aware of this issue?

Since the latest update of Firefox, it is impossible to watch YouTube Video most of the time. The sound for the video plays, but the video locks up or becomes unsynced with the audio. Everything plays fine with Chrome or Internet Explorer. Are you folks aware of this issue?

Solución elegida

Open the Firefox settings, disable "Use recommended performance settings" and uncheck "Use hardware acceleration when available".

Try playing videos on Youtube again. If it is still not working properly, you can give this extension a try: https://addons.mozilla.org/addon/h264ify/ (install it and activate its two options from the Firefox add-ons manager).

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

user1417281
user1417281
more options

Solución elegida

Open the Firefox settings, disable "Use recommended performance settings" and uncheck "Use hardware acceleration when available".

Try playing videos on Youtube again. If it is still not working properly, you can give this extension a try: https://addons.mozilla.org/addon/h264ify/ (install it and activate its two options from the Firefox add-ons manager).

Modificadas por user1417281 el