This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Since the 57.0 upgrade there is a 15 second delay in everything I click on or type.

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de philipp

waynep02
waynep02
more options

I have tried turning off my anti virus and started in safe mode but nothing helps. When I started to try this line nothing showed untill I typed the word showed. If I click on HELP it takes 15 seconds for the dropdown to appear then If I click on about firefox it takes 15 second to have the box appear. I can't use firefox in this state. I hope some one has a solution. Thanks, Wayne

I have tried turning off my anti virus and started in safe mode but nothing helps. When I started to try this line nothing showed untill I typed the word showed. If I click on HELP it takes 15 seconds for the dropdown to appear then If I click on about firefox it takes 15 second to have the box appear. I can't use firefox in this state. I hope some one has a solution. Thanks, Wayne

Todas las respuestas (2)

sludge7051-x
sludge7051-x
more options

Win 10 / Control Panel / System / Advanced system settings / Advanced tab - Performance - Settings / Advanced tab / Virtual memory - Change / make sure it's on Automatically manage paging file size for all drives?

Next thing to try is, run: Avast AdwCleaner Malwarebytes

philipp
philipp
  • Moderator
more options

hi waynep02, thanks for reporting this issue. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/ and provide the link here)?

this might give us a clue what is going on. thank you!