This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

printer issues since last update of Firefox

  • 1 respuesta
  • 1 tiene este problema
  • 8 visitas
  • Última respuesta de the-edmeister

Craigwalker49
Craigwalker49
more options

Cannot change preferences or properties on my printer since last Firefox update. keep getting this error- " function address 0x9423d caused a protection fault . (exception code 0x0000005) Some or all property pagfes may not be displayed. Then right after that error I get this 2nd message: "Function address 0x68608371 caused a protection fault. (exception code 0xc000005) Some or all property pages may not be displayed.

Any ideas......I have an OKI C5150 printer. I have rebooted both the printer and PC.......no change.

Cannot change preferences or properties on my printer since last Firefox update. keep getting this error- " function address 0x9423d caused a protection fault . (exception code 0x0000005) Some or all property pagfes may not be displayed. Then right after that error I get this 2nd message: "Function address 0x68608371 caused a protection fault. (exception code 0xc000005) Some or all property pages may not be displayed. Any ideas......I have an OKI C5150 printer. I have rebooted both the printer and PC.......no change.

Todas las respuestas (1)

the-edmeister
the-edmeister
  • Moderator
more options

Those "codes" are from Windows, not from Firefox which use 3 digit numeric error codes.

Reinstall the printer software drivers with the latest available from OKI.