This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Instead of clicking on the Mozilla icon on my computer screen and getting the Mozilla page for typing query, I now get AVG Yahoo search and do not want to.

  • 2 respuestas
  • 3 tienen este problema
  • 21 visitas
  • Última respuesta de FredMcD

more options

I have used Mozilla for a long time and always was able to access the query screen directly by clicking on the Mozilla Firefox icon on my menu screen. Now suddenly I get AVG Yahoo search instead. I can't seem to avoid Yahoo. I do not want Yahoo. Can't I directly access Mozilla Firefox anymore? How? or why not? Thanks for your help.

I have used Mozilla for a long time and always was able to access the query screen directly by clicking on the Mozilla Firefox icon on my menu screen. Now suddenly I get AVG Yahoo search instead. I can't seem to avoid Yahoo. I do not want Yahoo. Can't I directly access Mozilla Firefox anymore? How? or why not? Thanks for your help.

Todas las respuestas (2)

more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.183

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ AVG or Yahoo “ Anything.

Also look for SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.